Having issues accessing an online resource?
Known issues:
There are no known access issues at this time.
If you are experiencing an access issue not listed here, please see the advice below and/or let us know by emailing srobins1@udayton.edu or by filling out the form at the bottom of the following page: https://udayton.edu/libraries/help.php
Troubleshooting Remote Access Issues
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Double check to make sure you have access. You might be hitting an error message or a paywall because the library does not subscribe to the resource. Information about what the library currently subscribes to can be identified through our A-Z database list or our A-Z publication list
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Check the settings on your device:
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Try using a different browser
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Clear your cache/saved data. If you're uncertain how to do this, please review the following instructions for all major web browsers
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Log out of your session by closing the web browser window. Once closed, reopen and try again
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If all of the above fails, contact us
Troubleshooting On-Campus Issues
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Double check to make sure you have access. You might be hitting an error message or a paywall because the library does not subscribe to the resource. Information about what the library currently subscribes to can be identified through our A-Z database list or our A-Z publication list
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Make sure you're connected to one of the University of Dayton wi-fi networks. If you are connected to a UD network and still are experiencing access issues, look for "Institutional Login" links
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Check the settings on your device:
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Try using a different browser
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Clear your cache/saved data. If you're uncertain how to do this, please review the following instructions for all major web browsers
-
Log out of your session by closing the web browser window. Once closed, reopen and try again
-
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If all of the above fails, contact us
